Lec 8 Principles of Marketing CH 1 Types of customers and strategies YouTube

The Customer Is Always Right Full Quote. Is the Customer Always Right? ICA Agency Alliance, Inc. "Putting the customer first is not just a saying, it's a way of doing business." - Sales Director The Customer Is Always Right Full Quote Phrases like this are often shortened over time to be more concise and quicker to say, like "Jack of all trades, but a master of none." The full phrase is actually, "A jack of all trades is a master of none, but often better than a master of one."

People can appropriate and reinterpret it how they want but to imply it's not the original as though that has any bearing is whitewashing a dark part of retail history "The customer's perception of their experience with your company is their reality.

Reasons “The Customer Is Always Right” Is Wrong

The longer quote is, "Right or wrong, the customer is always right." The second issue is a similar quote attributed to another Chicago retailer, Sears, Roebuck, & Co, was published several months earlier in April, 1905: "Every one of their thousands of employees are instructed to satisfy the customer regardless of whether the customer is right. It was, "Assume that the customer is right until it is plain beyond all question that he is not." But it turned out that when treated this way the customers nearly always did the right thing People can appropriate and reinterpret it how they want but to imply it's not the original as though that has any bearing is whitewashing a dark part of retail history

The Customer Is Always Right.....Until They are Not!. "The customer is always right in matters of taste" is a lengthier version of the quote, which has also been attributed to Harry Gordon Selfridge, who apparently coined the phrase in 1909 "The customer is always right" appears to be the oldest confirmed usage

Is the customer always right? UNSPOTTED. "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction It means that customers should be able to buy whatever they want, without regard to price, service, or refunds.